Changemakers often run into ‘wicked problems’. These are challenges that are hard to tackle because they are technically and socially complex. We don’t know where to start solving them and we don’t even agree amongst ourselves about what the problem is.
Soft Systems Methodology (SSM) has been designed to help us come to grips with just these kinds of challenges. It is a powerful and elegant approach that brings together systems ideas, dialogue and action into a coherent whole. It is a pragmatic and disciplined process to create clarity in a complex, problematic situation that is framed differently by multiple stakeholders.
The purpose is to come to a joint agreement, despite the differences in worldview, about what actions are desirable and feasible to improve the situation. SSM is a low-key but immensely practical approach. It is a systemic way of thinking rather than simply a tool. In this course we are putting a foundation in place for prospective systems practitioners. The methodology is discussed in its full breadth and backed up with examples from different strategic and organisational settings. Participants will make their first steps on their own case.
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The SSM program is organised on demand, as from 6 registered participants.